NewFounding clubs lock in their price for life

Your whole club.
One key.

ClubKey runs memberships, direct debits, 24/7 door access, class bookings and a member app in your own name, all from one beautifully simple platform built in Australia. Less admin, fewer missed payments, happier members.

Free demo, 30 minutesNo card needed for the trialNo lock-in contract

app.clubkey.com.au
The ClubKey dashboard: revenue, members, visits and today's classes for a gym
The member app home screen in the gym's own name
Payments by StripeCard and BECS direct debit
Data stored in SydneyMicrosoft Azure, Australia East
Paid straight to youInto your own Stripe account
Australian supportReal people, in your time zone

Built for every kind of club

Gyms24/7 clubsPilates studiosYoga studiosBoxing gymsMartial artsFunctional fitnessPT studiosTennis & squash clubsClimbing gymsRecovery studiosDance studiosGyms24/7 clubsPilates studiosYoga studiosBoxing gymsMartial artsFunctional fitnessPT studiosTennis & squash clubsClimbing gymsRecovery studiosDance studios

Why clubs switch

Stop paying four companies to run one club.

Most clubs juggle a billing provider, a door system, a booking app and a member app that costs extra. ClubKey replaces all four, and for the first time they actually talk to each other.

A billing and debit providerCharges per transaction, plus fees on every failed debit
Door access softwareAnother login, another monthly bill
A class booking appMembers juggle a second app
A “branded” member appUsually an extra fee every month
ClubKey

One login. One monthly price. One place where every member, payment, door and booking lines up.

  • A member who stops paying stops getting in, without anyone at the desk
  • Bookings, payments and visits on one member profile
  • Your branded member app included on every plan

2 min

for a new member to join online, sign and pay

24/7

door access from your members’ phones

48 h

between automatic retries on a failed payment

A$0

setup and member import for founding clubs

The platform

Everything your club runs on. Nothing it doesn’t.

Designed with Australian club owners for the way clubs actually work: early mornings, busy desks and members who expect it all to just work.

Billing & direct debit

Get paid on time. Every time. Automatically.

Weekly, fortnightly or monthly memberships, prepaid terms, class packs and casual visits, collected by card or BECS direct debit through Stripe. When a payment fails, ClubKey retries it, adds your dishonour fee and sends the member a link to fix it, so you never have to chase.

  • Members' money lands in your own Stripe account. We never hold it.
  • Retries and dishonour fees on your rules, and no fee for a mistyped card
  • Refunds, holds and plan changes in a couple of clicks
  • A full payment history on every member's profile
app.clubkey.com.au
ClubKey's billing screen: payments collected, failed payments and retries

24/7 door access

Doors that know who’s paid.

Members tap Open on their phone at the door, or use a fob, card or QR code. ClubKey checks their membership in real time and logs every entry, so you can open around the clock without staffing the desk.

  • Unlocks in about half a second
  • Phone unlock checks the member is actually at your club
  • Works with your existing strike or maglock through a small door bridge
  • Every entry and every refusal, in one log
app.clubkey.com.au
ClubKey's door access log: entries granted and refused, with times and members
The member app: tap to open the door

Your member app

An app in your name. No app store required.

Your logo, your colours, your web address. Members book classes, open the door, update their card and see every payment, and it installs to their home screen in a single tap on iPhone and Android.

  • Included on every plan, never an add-on
  • Booking reminders and waitlist alerts that bring members back
  • Members' payments, bookings and visits, always up to date
Booking a class in the member app
The member app home screen
Membership and payments in the member app

Online join & agreements

Sign members up while they’re still keen.

Put your join link on your website, your Instagram bio or a QR code at the desk. New members choose a plan, sign your agreement on screen and pay, in about two minutes, at any hour.

  • Your membership agreement, signed on screen and emailed as a PDF
  • Cooling-off periods built in
  • Embed it on your own website, or run it on your own web address
yourclub.com.au/join
A gym's online join page in its own branding
Joining a gym online from a phone

And the rest

All the small things that make a club run smoothly.

Classes & timetable

Set capacities, open a waitlist that fills itself when someone cancels, and send reminders that cut no-shows.

ClubKey's class timetable for the week

Reports that tell you what to do

Revenue, attendance and the members who are drifting away, plus a weekly summary in your inbox every Monday.

ClubKey's reports: revenue, attendance and members at risk

Desk sales

Sell drinks, supplements, merch and casual passes at the desk, charged to a card or the member's account.

Staff roles

Owner, manager, trainer and reception access, each seeing just what they need, with two-factor sign-in.

Multiple clubs

Run every location from one login on the Pro plan, with every club's members, payments and doors in one place.

Fitness Passport

Record Fitness Passport members' visits and download your claim file in one click.

Xero

Connect Xero and your invoices and payments flow into your books automatically.

Bring your members

Import from your old system with a spreadsheet. We check it with you before anything goes live.

Not sure your door will work?

Send us a photo of your lock and we’ll tell you exactly what you need.

Ask about your door

Switching

Switch in days, not months.

Changing systems shouldn’t mean a lost month and confused members. We move you across with you, step by step, and you can keep your old system running until you’re ready.

  1. 01

    Send us your member list

    Export it from your current system. A spreadsheet is fine. We map it, check it with you and import it.

  2. 02

    Connect Stripe

    Set up your payout account in about fifteen minutes. Members' payments go straight to your bank.

  3. 03

    Go live

    Members get a link to set up their app and confirm their payment details. Doors, bookings and billing run from day one.

Pricing

Pricing that beats what you pay now.

One monthly price for your club’s size, with every feature included. Try everything free for 30 days first, with no card needed.

We beat your current bill

Show us what you pay today across billing, doors, bookings and your app. We'll come back with one lower monthly price.

Every feature included

One price for your club's size. No add-ons, no 'premium' tier, no charge for the member app.

No setup fee. No lock-in.

Monthly or yearly, cancel any time. Founding clubs keep their price for life.

Get your price in one business day.

Tell us your member count and what you pay now. A real person replies with your price, in writing, with nothing hidden.

  • Recurring billing, card and BECS direct debit
  • Automatic retries and dishonour fees
  • 24/7 door access from members' phones
  • Classes, bookings and waitlists
  • Member app in your club's name
  • Online join with digital agreements
  • Desk sales, reports and staff roles
  • Member import and Australian support

Stripe’s standard card and direct-debit processing fees are charged by Stripe and are the same with any provider.

Founding club offer · 20 spots

Lock in your price for life.

Be one of our first 20 clubs and your monthly price never goes up for as long as you stay. We’ll set you up and bring your members across from your old system, free.

  • Founding price, locked for life
  • Free setup, done with you
  • Free member import
  • Your branded member app included
Claim a founding spot

Found a better price? We’ll beat it.

Send us your current invoice or a genuine written quote from another provider for comparable features, and we’ll beat it in writing. Our job is to make your club cheaper to run.

Send us your quote

Security & trust

Built like it holds your livelihood. Because it does.

Stored in Sydney

Your club's data lives in Microsoft Azure's Australia East region, backed up daily.

Card numbers never touch us

Payment details go straight to Stripe, a PCI DSS Level 1 certified provider.

Locked down by design

Each club's data is kept separate, medical notes are encrypted and staff sign in with two-factor.

Yours to keep

Your members and your data belong to you. No lock-in, and a full export if you ever leave.

Book a demo or start your trial

See it on your club. Then try it free for 30 days.

Tell us a little about your club. We’ll book a 30-minute demo at a time that suits you, or set up your free 30-day trial with your own plans and branding, ready to use. No sales script, no card, no pressure.

  • See ClubKey running on a club like yours, on your screen
  • Get a written price that beats what you pay now
  • Find out how your members and door come across
  • A free 30-day trial, set up for you, no card needed
  • Check whether a founding spot is still open

Prefer email?

support@clubkey.com.au

We answer within one business day, Sydney time.

What would you like?

No obligation, no card needed. We reply within one business day to book your demo or open your trial.

FAQ

Questions club owners ask us.

Something else on your mind? Email support@clubkey.com.au and you’ll hear back from a real person.

How long does it take to get started?

Book a demo or ask for a trial using the form on this page, and we'll set your trial up within a business day, with your plans and branding in place. A typical club goes live within a week: we import your members, you connect Stripe, and your members get a link to set up their app.

Can you move my members from my current system?

Yes. Export your member list from your current system (a spreadsheet is fine) and we'll map it, check it with you and import it. For founding clubs it's free.

How do members pay, and when do I get my money?

By card or BECS direct debit, through Stripe. Payments go into your club's own Stripe account and are paid out to your bank on Stripe's schedule, typically within a few business days. ClubKey never holds your money.

Do my members need to download an app?

No app store needed. The member app opens from a link and installs to the home screen in one tap, on iPhone and Android. It carries your club's name, logo and colours.

What door hardware do I need?

If your door has an electric strike or a maglock, a small door bridge (a Raspberry Pi with a relay, usually a few hundred dollars per door) connects it to ClubKey. Members open it from their phone, or with a fob, card or QR code. Send us a photo of your lock and we'll tell you exactly what you need.

Is there a lock-in contract?

No. Plans are monthly or yearly and you can cancel any time. If you cancel, ClubKey keeps working until the end of the period you've paid for.

How much does ClubKey cost?

One monthly price for your club's size, with every feature included and nothing extra for the member app. Tell us your member count and what you pay now, and we'll reply within a business day with a price that beats it, in writing. Stripe's own card and direct-debit processing fees are charged separately by Stripe, as with any provider.

Does ClubKey work with Fitness Passport?

Yes. Record Fitness Passport members and their visits, and download the claim file to send to Fitness Passport in one click.

Is my data safe?

Your data is stored in Sydney on Microsoft Azure and backed up daily. Each club's data is kept separate, medical notes are encrypted, staff can use two-factor sign-in, and card numbers never touch ClubKey. They go straight to Stripe.

Hand your club one key.

Book a demo, or try it free for 30 days. We’ll set you up, bring your members across and open your doors on ClubKey.

No card needed · No lock-in contract · Australian support